4 Questions to Ask a Company Before They Work on Your Gutters

November 11, 2019

woman question marks

Did you know that your gutters perform an essential role in keeping your home free from rot, rust, and water damage? They are meant to redirect water that runs off the roof away from the house’s structure and foundation. When it comes time to repair or replace your gutters, you want to make sure that you hire the right company for the job to give your home maximum protection that lasts. Below are some questions that you should ask your gutter repair company before you officially hire them to start work. Their answers to these questions can show you whether they are a good fit for your project.

Do you offer a warranty or guarantee on your work?

Companies that truly believe in the quality of their work will offer some sort of warranty or guarantee for a certain amount of time. Knowing about this information can save you a lot of headaches down the road if something goes wrong. With a warranty or guarantee on your side, you can move forward with your gutter project with more confidence and peace of mind.

Can I get a quote in writing?

A quote given over the phone is basically worthless. Not only can they formulate the estimate with insufficient information but they can also easily and drastically change the amount you owe when it comes time to pay. Someone from the company needs to come directly to your home to provide an accurate evaluation of your gutter project’s needs. Then, you should receive a written estimate that details the expected costs for materials and labor.

Do you have references?

One of the best sources of information about a company is their past clients. Any respectable, established company will have references on hand that they can provide. These are often their most satisfied customers, so you may want to do your own research through online review platforms like Google or Angie’s List, just to name a few. The reviews can help you feel certain that you can trust the company to make sure that things are done the right away the first time around.

Are you bonded and insured?

You need to find a company that prioritizes safety both for their own team members and for you as the homeowner and their customer. Being bonded and insured helps to protect everyone involved throughout a gutter project. By finding a company that goes above and beyond the minimum expectation when it comes to safety and security, you can have less worry when work begins on your home.

It is worth taking the time and effort to answer these questions before you hire a gutter repair company. Not only can you make a more confident decision, but you can have added assurance that your gutters will be repaired or installed correctly, helping your home stay protected from the elements for many years to come.

About Platinum Gutters

After nearly a decade of providing award-winning painting services to homeowners all over North Texas, the founders of Platinum Painting opened Platinum Gutters with the same dedication to excellence. Their customer care team is always happy to answer any questions you have about the company or schedule a free in-person estimate, which you will receive in writing. To ask questions or get started with your own gutter project, you can contact Platinum Gutters by clicking here.